Contact Us

Mon - Thu  7.30am - 4.00pm  AEST  
Fri -            7.30am - 12.30pm AEST        
Sat -           Closed
Sun -          Closed
 

For international customers - our time zone is GMT +10 / AEST (no daylight savings)
 

Live Tech Support -
Live tech support is offered during business hours unless too busy (and on occasion outside normal hours)
At the bottom of every page is a Pop-Up bubble.

Email - for efficient service/response please use the correct email address below based on your enquiry.                          
New sales enquiries -                          sales@spaparts.com.au 
Existing Order enquiries -                    orders@spaparts.com.au
Technical Support enquiries -              support@spaparts.com.au
Parts Identification Service -                partsID@spaparts.com.au

Email is the preferred & most efficient contact method - please include details on make/model/sizes and images of the parts you are requesting information on to help facilitate the most accurate timely response. Please minimise image size before emailing - preferably under 500KB ea.

Local Calls -        
1300 736 025
(07) 31733777

International Calls -                         
+61 (0)7 31733777

Text / upload images - 
You can upload two images directly to us from your phone or photo gallery by using the form below 
Include a brief text message with images attached. 
or
Text message/images to 0439226772 (not a voice call service)
 

Office & Warehouse Address -  Please note that we do not have a retail showroom/sales staff so cannot guarantee immediate service or that tech support can be available. We highly recommend you email through for parts ID or support, and pre-order online for Click 'n collect in order to save on delays or possible wasted trip if we are out of stock of parts required.                    
Australian Spa Parts
3b / 242 New Cleveland Rd (down an easement off New Cleveland Rd - turn at McDonalds)
Tingalpa,
Qld, 4173, Australia 

ABN 20088152550